MistNovel Privacy Policy

Last Updated: 14/10/2025

Welcome to MistNovel, a storytelling platform operated by AYA Pte. Ltd. ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, app, and related services (collectively, the "Services").

By using MistNovel, you agree to this Privacy Policy and our Terms of Service. If you do not agree, please do not use the platform.

1. Information We Collect

We collect information to operate MistNovel effectively and provide you with the best experience.
(a) Information You Provide
  • Account data: When you register with Gmail (Google sign-in), we receive your name, email address, and profile picture.
  • User content: Any stories, characters, comments, or other materials you create or upload.
  • Feedback and communication: When you contact us at contact@misteria.ai, we may store your messages to assist you.
  • Payment information (if applicable): When you purchase premium stories or coins, payments are processed securely by third-party providers (e.g., Google Play, Apple Pay, Stripe). MistNovel does not store your full payment details.
(b) Information Automatically Collected
  • Usage data: Pages viewed, time spent, features used.
  • Device & log data: Browser type, IP address, app version, operating system.
  • Analytics & SDKs: We may use Google Analytics, Firebase, and related tools to understand user behavior and improve performance.
(c) Cookies and Similar Technologies
We use cookies and similar technologies to remember preferences, enhance performance, and provide personalized recommendations.

2. How We Use Your Information

We use your information to:
  • Provide, personalize, and improve the MistNovel platform.
  • Support account management and user security.
  • Process payments for premium or licensed works.
  • Enforce our Terms of Service and protect our rights.
  • Communicate important updates or promotional messages (you can opt out anytime).
  • Comply with legal obligations and copyright requirements.

3. User-Generated Content & Intellectual Property

MistNovel allows users to create, upload, and share stories, fanfiction, and characters.
  • You retain copyright to your original works.
  • You are responsible for ensuring that uploaded content does not infringe the rights of others.
  • We may remove or restrict access to any content that violates laws, our Terms of Service, or intellectual property rights.
  • If you believe your rights are infringed, please email contact@misteria.ai with your DMCA notice.
  • MistNovel acts as a hosting platform, not a publisher. We comply with DMCA Safe Harbor provisions and remove infringing material upon notice.

4. Sharing and Disclosure

We may share your data only in limited circumstances:
  • Service providers: Analytics, hosting, and payment partners assisting with operations.
  • Legal compliance: When required by law or valid government requests.
  • Business transfers: In mergers, acquisitions, or asset sales, with appropriate safeguards.
  • With your consent: When you explicitly agree to share information with partners.
We never sell your personal data.

5. Children's Privacy

MistNovel is not directed to children under 13 years of age. We do not knowingly collect personal data from anyone under 13. If we learn that we have inadvertently collected such data, we will promptly delete it.
For users between 13 and 16 years old, we recommend parental supervision when using MistNovel.
If you are a parent or guardian and believe your child has provided us with personal information, please contact contact@misteria.ai.

6. Data Retention and Security

We retain your information for as long as necessary to provide our services or comply with legal requirements. We use reasonable technical and organizational safeguards to protect your information against unauthorized access, loss, or misuse.
However, no online service is completely secure. You use MistNovel at your own risk.

7. International Transfers

Your data may be processed in countries outside your residence, including Singapore and the United States, where privacy laws may differ. We implement safeguards to protect your data in line with applicable law.

8. Your Rights

Depending on your jurisdiction, you may have the right to:
  • Access, correct, or delete your personal data.
  • Withdraw consent or object to processing.
  • Request a copy of your data (data portability).
  • File a complaint with your local data protection authority.
To exercise your rights, please contact us at contact@misteria.ai.

9. AI and Automated Processing

MistNovel may use AI features (e.g., character generation, story suggestions) to enhance user creativity.
  • AI-generated outputs are for entertainment and creative use only.
  • We do not use your private drafts or unpublished stories to train AI models.
  • We prohibit unauthorized scraping, automated data collection, or reverse-engineering of AI systems.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If significant changes occur, we will notify you via email or app notification before the new terms take effect.

11. Contact Us

For any questions, complaints, or privacy requests, please contact:
📧 contact@misteria.ai